Help & FAQ

Veymo is a Shopify plugin that uses artificial intelligence to transform your product images into engaging videos. It helps you create compelling visual content that showcases your products in motion, making them more attractive to potential customers.

Veymo can be installed directly from the Shopify App Store. Simply visit our app listing, click 'Add app', and follow the installation instructions. Once installed, you'll be able to generate videos from your product images.

Veymo uses advanced AI technology to analyze your product images and create dynamic videos. The AI understands product features, lighting, and composition to generate smooth, professional-looking videos that highlight your products effectively.

Veymo supports any image format that works with Shopify. Since we pull images directly from your products, any format you've uploaded to your Shopify store will work seamlessly with Veymo.

Video generation typically takes between 1-3 minutes depending on the complexity and duration. You don't need to stay on the page while generating — feel free to leave and come back later to check your results.

Veymo offers essential customization options: you can select the product type (clothing, footwear, jewelry, etc.), choose the video duration, and decide whether the video should loop or not.

Yes, we offer a free trial period for new users. During the trial, you can generate a limited number of videos to test out Veymo's features. Check our pricing page for more details.

Any videos you've already generated will remain accessible. You can also continue generating new videos on the Free plan by purchasing credits, though credits are priced higher on the Free plan compared to paid subscriptions.

Yes, you retain full ownership of all videos generated using Veymo. You can use them for your store, marketing materials, and social media without any restrictions.

If you have any questions or need assistance, please email us at contact@veymo.ai. We typically respond within 24 hours.